iER Call Center
An iER operator received a panic alert from an iER member of a missing person. The SA Search and Rescue Service was dispatched to attend to the alert. By constantly liaising with iER, the member and by using their advanced and extensive resources covering the whole of South Africa, they were able to find the missing person within a few hours.
Lourens, from SA Search and Rescue said, “I am very impressed with the iER App, the app works great and the centralised call centre, that is always in contact with us, enabled us to not only stay informed, but also to effectively keep everyone involved informed as well.