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Roadside Assistance

Roadside Assistance

Being stranded on the side of the road can be a nightmare, especially at night, can leave you and your loved ones feeling vulnerable to crime. Access to immediate services that help you get to safety and transport your car can improve any safety concerns. Read on to learn more about when you should consider calling roadside assistance.

Towing After Accidents

Whether you need to get your car towed or to drive away after an accident depends on your physical health and the car’s condition after the impact. A minor accident with dents and scratches might not warrant calling roadside assistance. However, if the damage is severe or you aren’t physically fit to drive, use the FREE iER App to send a breakdown alert and connect to towing services near you.

Dead Car Battery

Having a dead car battery can be an inconvenient and unpredictable experience. There are several factors, such as leaving your headlights on or a damaged alternator, that can lead to a car that dies when you least expect it. If you don’t have jumper cables, roadside assistance can help prioritise your safety if you’re stranded without help.

Extreme Road Conditions

Roadside assistance provides valuable services when faced with extreme weather conditions that can lead to flooded or damaged roads. These conditions can make driving a dangerous activity and increase the risk of accidents, especially when you’re in unfamiliar territory. Ensuring you’re connected to the FREE-to-use iER App can improve your chances of safety with immediate access to roadside assistance to tow your car to safety.

Overheating Engine

An overheating car engine can compromise you and your passengers if you continue driving. One significant concern is that it can result in you losing control of your car, causing a life-threatening crash. If you notice warning signs such as a ticking engine sound, steam from the hood, or lowered engine power, you should consider pulling over and calling roadside assistance to tow your car to the nearest mechanic.

Running on Empty

Running out of fuel is more common than you might think. You might be stranded on the roadside if you’ve overestimated your car’s petrol tank level or ignore the low fuel warning. Roadside assistant services can help you get to safety when you use the FREE-to-use iER App to connect to the 24/7 emergency centre that can dispatch the closest service provider, wherever you are.

Common Road Hazards

Driving on some South African roads means your chances of hitting a pothole, driving past poorly lit streets, or coming across blocked stormwater drains are high. Poor road infrastructure can lead to accidents if you try to swerve your car when encountering unexpected obstacles. However, having immediate access to roadside assistance can provide a safety net, making you feel more secure and prepared for any unexpected road emergencies.

Mechanical Failures

Your car can break down for several reasons, from poor maintenance to faulty parts or just plain bad luck. In most cases, you might notice warning signs and act quickly to avoid an escalation, but it could be sudden without an easily accessible solution. If you aren’t sure about the cause of the mechanical failure and don’t know how to fix it yourself, the FREE-to-use iER App can provide prompt and reliable roadside assistance services to your location.

Flat or Burst Tyres

Did you know that flat or burst tyres are one of the leading causes of roadside emergencies? A damaged tyre caused by driving on a poor road with potholes, a sharp object or normal wear and tear can ruin your day. Even though it’s easy to prevent and fix the damage with regular maintenance and inspection, sometimes you don’t have the correct tools and require roadside services to help you.

Get peace of mind when you are on the road with reliable emergency services by your side. The FREE-to-use iER App ensures fast and easy access to emergency roadside assistance if you experience car trouble that can put your life at risk. With over 14,000 medical and non-medical emergency service providers, the iER App is your trusted safety companion, 24/7, nationwide.

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