Why you should create a group on the iER

Why you should create a group on the iER

On the iER App, you can create groups for family, friends and neighbourhood watches so that you can distribute important information and communicate quickly to a large group of people.

Communication is key when it comes to having a safety net available. Sharing information about dangerous areas, or trends in the world of crime could potentially prevent someone from falling victim to a criminal.


What happens in an emergency?

In an emergency, time and accuracy are the most important factors and can be the difference between a good or bad outcome.

It is imperative to have a plan in place should anything go wrong, and iER is that safety net.

If you have the iER app on your phone, you are always connected. The app contains unique built-in alerts and a GPS tracking functionality, so that the emergency services can locate you with ease; ensuring a swift, hassle-free rescue.

iER has taken the services provided a step further, as in the event of an emergency, iER will notify your family and emergency contacts.

iER offers members three different plan options.

It is Standard that everyone gets full and free access to the service providers on the network, as the iER App is free on all devices, and on all networks. If you want to upgrade to a package that allows you access to utilise iER’s full cover, there is a Premium Plan and a Premium Plan Plus that both offer loads of extras for post-emergency protocol, for a nominal fee.

You can choose which friends to add to each cell or category and which alerts to send to each cell.


There are two kinds of Cells.

Public Cells: Cells that anyone can view and request to join, for example, your local CPF or security company.

Private Cell: Cells that you have created and which only you can view.

iER is automatically added as a friend on each cell, and your alerts will always be sent to the iER call centre Cell for assistance.

In addition, your family members will also receive alerts about what is happening and have the option of responding to you, or forwarding alerts to someone closer to you, if they themselves cannot assist.

The iER site explains that if you are the emergency contact: “The alert will show you the emergency and the location of the person. If you want directions to the scene, you can press the blue arrow, which will give you a map to the location. You can call the person by pressing the telephone button. If you are accepting the alert, you can also send a note to the person.”

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