Integrated Emergency Response | iER

Ready to save your life

iER is South Africa’s only dedicated emergency response and disaster management network backed by our own emergency trained call centre designed to respond to any emergency situation 24 hours a day, every day!

24/7

A national network that connects you to our centralised 24-hour call centre that dispatches emergency and/or security personnel when you need them.

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Experts

iER’s managed call centre provides you with direct access to a emergency response support network consisting of highly trained personnel.

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Vast Network

iER is connected to a database of 1000's of rescue and security personnel ready to be dispatched to your emergency.

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Mobile App

The gateway to the iER network is an easy to use mobile application, containing unique built-in alerts and GPS tracking functionality.

WHAT DOES iER DO FOR ME?

iER dispatches emergency response units to your location, 24 hours a day, every day and is available nationwide.

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Assess

The iER call centre will determine the nature of your emergency and what response is required.

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Dispatch

iER will dispatch the appropriate type of emergency response unit, when you need it.

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24/7

The iER call centre will be able to respond to your emergency situation 24 hours a day, every day.

WHY YOU NEED iER

South Africa has its challenges when it comes to safety and security. Incidents occur all the time and there are limited functional, national emergency response systems in place.

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ALL-IN-ONE

iER incorporates all emergency response support services into one dispatch centre.

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CASE MANAGED

We track your emergency to ensure that you receive the most appropriate intervention, and follow through to notify your family emergency contacts and group contacts to ensure your safety.

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EFFECTIVE

iER dispatches emergency response units to you 24 hours a day, nationwide.

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FULL INTEGRATION

The FREE iER App, is the gateway to emergency response services, including a national network of private, semi-private and governmental emergency medical and non-medical response services.

DISCOVER THE iER MOBILE APP

The gateway to the iER network is an easy to use and graphically appealing mobile application that is connected to a database of 1000’s of rescue and security personnel.

Playstore

Appstore

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Core Features

Designed to save lives

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FREE TO USE!

The iER App is 100% FREE to use on your smart device. Available on both Android and iOS devices. There are no in-app purchases or adverts.

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INSTANT ALERTS

A selection of various one-touch alert options, instantly sent to our 24/7 call centre who will respond within seconds!

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NETWORK INFRASTRUCTURE

Linked directly to our call centre who is able to dispatch emergency services directly to you and the ability to add your own contacts, such as friends and family who will also be instantly notified of your alerts.

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GPS TRACKING

Your exact and immediate location is sent to iER with your submitted alert.

NOT JUST ANOTHER PANIC BUTTON

The strength of the iER App is the fully integrated call centre and database.

Linked directly to each and every member and directly to the emergency response personnel, we’ll know where you are within seconds of you sending an alert using the iER App.