IMPORTANT CONTACT INFORMATION
READY TO SAVE YOUR LIFE
iER is South Africa’s only dedicated emergency response and disaster management network backed by our own emergency trained call centre designed to respond to any emergency situation 24 hours a day, every day!
24/7
A national network that connects you to our centralised 24-hour call centre that dispatches emergency and/or security personnel when you need them.
VAST NETWORK
iER is connected to a database of 1000’s of rescue and security personnel ready to be dispatched to your emergency.
MOBILE APP
The gateway to the iER network is an easy to use mobile application, containing unique built-in alerts and GPS tracking functionality.
EXPERTS
iER’s managed call centre provides you with direct access to an emergency response support network consisting of highly trained personnel.
WHAT DOES iER DO FOR ME?
iER dispatches emergency response units to your location, 24 hours a day, every day and is available nationwide.ASSESS
The iER call centre will determine the nature of your emergency and what response is required.
DISPATCH
iER will dispatch the appropriate type of emergency response unit. When you need it.
24/7
The iER call centre will be able to respond to your emergency situation 24 hours a day, every day.
WHY YOU NEED iER
South Africa has its challenges when it comes to safety and security. Incidents occur all the time and there are limited functional, national emergency response systems in place.ALL-IN-ONE
iER incorporates all emergency response support services into one dispatch centre.
EFFECTIVE
iER dispatches emergency response units to you 24 hours a day, nationwide.
CASE MANAGED
We track your emergency to ensure that you receive the most appropriate intervention, and follow through to notify your family emergency contacts and group contacts to ensure your safety.
FULL INTEGRATION
The FREE to use iER, is the gateway to emergency response services, including a national network of private, semi-private and governmental emergency medical and non-medical response services.
DISCOVER THE iER MOBILE APP
The gateway to the iER network is an easy to use and graphically appealing mobile applicaion that is connected to a database of 1000’s of rescue and security personnel.
CORE FEATURES
Designed to save Lives
South Africa has its challenges when it comes to safety and security. Incidents occur all the time and there are limited functional, national emergency response systems in place.
iER incorporates all emergency response support services into one dispatch centre.
FREE TO USE
The iER App is 100% FREE to use on your smart device. Available on both Android and iOS devices. There are no in-app purchases or adverts.
INSTANT ALERTS
A selection of various one-touch alert options, instantly sent to our 24/7 call centre who wil respond within seconds!
NETWORK INFRASTRUCTURE
Linked directly to our call centre who is able to dispatch emergency services directly to you and the ability to add your own contacts, such as friends and family who also be instantly notified of your alerts.
GPS TRACKING
Your exact and immediate location is sent to iER with your submitted alert.
NOT JUST ANOTHER PANIC BUTTON
The strength of the iER App is the fully integrated call centre and provider database.
Linked directly to each and every member and directly to the emergency response personnel, we’ll know where you are within seconds of you sending an alert using the iER App.
COVERED FOR MORE
With iER Premium you get extra quality cover and care!
CONNECT
To 1000’s of emergency response units and personnel
CREATE
Your own family, neighbourhood and community emergency response group
CUSTOMISE
Your profile, messages and notification options
MUneeb Ebrahim(CPF Actonville) – Outstanding Emergency Support from IER.
I hereby salute the Team of IER for their sterling efforts in the fight against crime. Actonville being one of the lower earning communities whereby residents access is limited , We have since the birth of IER received great support & prompt service from IER. Their staff is always ready to help and has to […]
Jarrod Debeer
This app is amazing, I have seen it in action and watched people get dispatched at your office in Benoni. This app makes you take control of things happening around you.
Wynand Lusse
I thought it is just another app.. It’s so much more. It really provides security for your loved ones.
Marthinus Nel
iER is very usefull. Every household will benefit from this app. Great response and react time to all emergencies. It is a must have! Competent and friendly team!
Frikkie Mostert
After testing the app the call centre immediately called back, this app is going to save many lives. Excellent!
Danie
On Wednesday, January 18th, a contractor’s site foreman from Windoworx, Danie Muler, fell off a ladder, while working on a large house in Northcliff. The ladder was on a second story landing and he fell onto the tiled patio, a full story and a half. He is in his late 50’s and was seriously injured […]
A Google user
Just downloaded this app and was busy checking out how the app work, so I send a message for being hijacked, a lady phoned me in just 2 minutes asking if I am fine because they received an alert for a hijacking. The best app ever, very quick response and love it. Thank you iER […]
Stanley Fisher
I have tested this service and was quite surprised at the quick response I received and would recommend the emergency app to anyone
Mrs Viljoen – Drunk Driver
Just before Christmas, early in the evening, an iER member noticed a drunk driver through their erratic behavior. The drunk driver nearly collided with the iER member who then kicked into action, forcing the driver to stop by cutting them off, she then used the iER App to send an alert to the call centre. […]
Richard Hooper
Amazing response.Not even 10 seconds after alert sent and was called for details. SAP sent out. This is what SA needs.
Rita Ferreira
I haven’t seen any service like this before. The service is excellent!! Within seconds they phone you back. Yesterday my sister-in-law’s car broke down close to Middelburg on the way to Nelspruit. I pressed the emergency breakdown button and within seconds they phoned me. I told them the story and they went out immediately and […]
Chinakau McCute
It’s a very helpful app to have! It’s user friendly and efficient in time of need
iER Call Center
An iER operator received a panic alert from an iER member of a missing person. The SA Search and Rescue Service was dispatched to attend to the alert. By constantly liaising with iER, the member and by using their advanced and extensive resources covering the whole of South Africa, they were able to find the […]
Johann Fourie
When testing it I have been surprised to see how quickly people respond back to me
Lungile Mangwana
I Just pressed the panic button on my phone and iERresponded within a second. This is the best app ever, keep up the good work. Excellent App, I love it without any doubt. Keep up the good work.