non-medical and security response
units nationwide!
Send alerts via the mobile app, which uses
your device’s GPS location to pinpoint
exactly where you are.
24/7 emergency response call centres.
Gain instant access with iER’s new mobile app
FREE to use on your smartphone!
EXPLORE THE
iER APP
iER is a FREE emergency response app available for download and can be used on an Android, iOS or Harmony OS smartphone – connecting you to emergency services 24 hours a day, 7 days a week.
Your mobile internet connection and location are required for you to send alerts for emergency assistance.
iER is ideal for use by everyone in medical emergencies, police emergencies and any other life-threatening situations.
INSTANT ALERTS
A selection of Silent or General one-touch alert options is instantly sent to our 24/7 call centre who will respond within seconds!
GPS TRACKING
Your immediate GPS position is sent to iER with your alert so that emergency services are deployed to your exact location.
FREE TO USE
The iER App is 100% FREE to use on your smart device. There are no in-app purchases or adverts.
iER uses your mobile internet connection to receive your alerts, chat with you and update you with the status of your alert.
SHARE MEDIA
Send us your pictures and voice messages through the NEW in-app chat service.
Available for download on:
WHAT DOES iER DO FOR YOU?
24/7
The iER call centre is available to respond to your emergency 24 hours a day, 7 days a week.
MOBILE APP
The gateway to the iER network is an easy-to-use mobile application, containing unique built-in alerts and GPS tracking functionality.
ASSESS
The iER call centre determines the nature of your emergency and the type of response required.
CONNECT
iER’s centralised 24-hour call centre connects you to a national network of medical and non-medical emergency services, and a database of over 10 000 rescue and security personnel ready to be dispatched to your emergency.
WHY DO YOU NEED
iER?
People experience challenges when accessing South Africa’s emergency, safety and security services.
Unexpected incidents happen all the time and there are limited functional national emergency response systems in place.
ALL-IN-ONE
iER integrates all emergency response support services into one call centre.
CASE MANAGEMENT
Emergencies are tracked to ensure that you receive the most appropriate intervention and that your emergency contacts are notified of your safety.
EMS SYSTEMS INTEGRATION
The FREE to use iER, is the gateway to emergency response services, including a national network of private, semi-private and governmental emergency medical and non-medical services.
Additional Cover
iER offers 2 additional optional plans
In addition to the Standard FREE mobile app and service, iER offers a Premium and Premium Plus Plan, for both individuals and families. Benefits of these optional plans include; Private Emergency Evacuation Services, cover for Emergency Hospital Stabilisation and Emergency Casualty Room Stabilisation.